Terms of service

Last Updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the Symval website and any purchases made through our store. By accessing, browsing, or using this website, you agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of the website.

1. About Symval

Symval is operated by:

Company Name: CLEAN WALK THAT TONE

Business Address:
7307 JACKSON AVE
MECHANICSVILLE, VA 23111
United States

Email:
support@symval.com

Symval operates as an online retail store offering home lighting products and related accessories to customers in the United States.

All purchases made through Symval are transactions between the customer and CLEAN WALK THAT TONE.

2. Eligibility

By using this website, you represent that:

You are at least 18 years of age or the age of majority in your jurisdiction.
You have the legal authority to enter into binding agreements.
The information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of any account credentials associated with your use of the website.

3. Products

We make reasonable efforts to ensure that product descriptions, specifications, images, and pricing information are accurate.

Please note:

Product colors may vary depending on screen settings.
Product specifications may be updated without prior notice.
Product availability may change at any time.
We reserve the right to discontinue products without notice.

Products sold through Symval are intended for personal use unless otherwise stated.

4. Orders

Placing an order constitutes an offer to purchase a product.

We reserve the right to:

Accept or decline any order
Limit quantities purchased
Cancel orders suspected of fraud or unauthorized activity
Refuse service when necessary to protect our business or customers

An order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.

5. Pricing and Payment

All prices displayed on Symval are listed in U.S. Dollars (USD).

We reserve the right to change prices at any time without prior notice.

By completing a purchase, you authorize the selected payment provider to charge the total amount shown at checkout, including any applicable taxes and fees.

If a pricing or system error occurs, we reserve the right to cancel or adjust affected orders and will notify customers when appropriate.

6. Shipping and Delivery

Shipping estimates are provided for convenience only and are not guaranteed.

Delivery times may be affected by:

Carrier delays
Weather conditions
Customs processing
High-volume shipping periods
Events beyond our reasonable control

Risk of loss transfers to the customer once an order has been released to the shipping carrier.

Additional details can be found in our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

In general:

Eligible returns may be requested within the stated return period.
Returned products must meet applicable return requirements.
Approved refunds are issued to the original payment method.

Customers should review the Refund Policy before making a purchase.

8. Intellectual Property

All content on Symval, including but not limited to:

Text
Product descriptions
Images
Graphics
Logos
Website design
Branding materials

is owned by or licensed to CLEAN WALK THAT TONE and is protected by applicable intellectual property laws.

You may not:

Copy
Reproduce
Distribute
Republish
Modify
Create derivative works

without prior written authorization.

9. User Content and Feedback

If you submit reviews, comments, suggestions, or other content to Symval, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, and display that content in connection with our business operations.

You represent that any submitted content:

Is accurate
Does not violate applicable laws
Does not infringe the rights of others

We reserve the right to remove content at our discretion.

10. Prohibited Activities

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems or data
Interfere with website functionality
Transmit harmful code or malicious software
Engage in fraudulent activity
Misrepresent your identity
Violate applicable laws or regulations

Violation of these Terms may result in suspension or termination of access to the website.

11. Disclaimer of Warranties

The website and all products and services provided through Symval are offered on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of:

Merchantability
Fitness for a particular purpose
Non-infringement

We do not guarantee that the website will operate without interruption or error.

12. Limitation of Liability

To the fullest extent permitted by applicable law, CLEAN WALK THAT TONE shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the website
Inability to use the website
Product misuse
Service interruptions
Delayed deliveries
Third-party actions

Our maximum liability relating to any order shall not exceed the amount paid for that order.

Certain jurisdictions may not allow certain liability limitations; in such cases, liability shall be limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless CLEAN WALK THAT TONE, its owners, affiliates, employees, and service providers from claims, liabilities, damages, losses, and expenses arising from:

Your misuse of the website
Your violation of these Terms
Your violation of applicable laws
Your infringement of third-party rights

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the Commonwealth of Virginia and applicable federal laws of the United States.

Any dispute arising from the use of the website or purchases made through Symval shall be resolved in courts having appropriate jurisdiction within Virginia, unless otherwise required by applicable law.